FAQs
At Insurance Express we want to ensure that our customers are provided with the information needed to fully understand their coverage and service options.Whether you have a question during the buying process or after purchasing your policy you can find the answers to the most commonly asked questions below.
General Questions
What benefits do I receive from choosing insuranceexpress.com to shop for insurance online?Will you quote me rates from other insurance companies?
Why can't I receive a real-time quote on the Internet?
What is your definition of an accident?
Why do I need to give so much personal information?
General Questions
Q: What benefits do I receive from choosing insuranceexpress.com to shop for insurance online?
A: With insuranceexpress.com, you can choose from a variety of coverages to fit your lifestyle and explore "what if" scenarios (such as how much will your insurance change if you move, buy a car, or add a driver). You can get answers in real-time or call us directly on 1-800-665-2020.
A: With insuranceexpress.com, you can choose from a variety of coverages to fit your lifestyle and explore "what if" scenarios (such as how much will your insurance change if you move, buy a car, or add a driver). You can get answers in real-time or call us directly on 1-800-665-2020.
Q: Will you quote me rates from other insurance companies?
A: We will always quote you the lowest possible rate and give you the option to choose other companies based on your preference.
A: We will always quote you the lowest possible rate and give you the option to choose other companies based on your preference.
Q: Why can't I receive a real-time quote on the Internet?
A: We are unable to provide an Internet quote in the following cases: if you have a 1980 or older vehicle; if you have more than five drivers and/or four vehicles; if you have an out of state vehicle; if you (or a resident of your household) are a student or in the military AND reside out of state with a vehicle. Please call toll free 1-800-665-2020 to get a quote.
A: We are unable to provide an Internet quote in the following cases: if you have a 1980 or older vehicle; if you have more than five drivers and/or four vehicles; if you have an out of state vehicle; if you (or a resident of your household) are a student or in the military AND reside out of state with a vehicle. Please call toll free 1-800-665-2020 to get a quote.