Insurance Express Call Center

Leading insurance agencies are increasingly turning to outsourcing several business processes to help
them achieve high performance through operational efficiency. We help agencies not only navigate but to
prosper in periods of economic uncertainty.

The way this works is as follows:

On behalf of our client relationship with insurance agencies, we will supply internet leads.
The service we provide to our clients is the employment of the Insurance Express Call Center.
Our Call Center will call and email repeatedly every lead day and night.  The speed to which we make
contact with the lead and the abundant additional information that we collect is what our clients are
contracting us to do.  We are insurance agents, and because of this, we understand the complexity of
producing a valid insurance quote.  This act takes much additional information from the prospects to
generate a quote that actually can be bound by the insurance company or companies the agency
represents.

Some 95% of insurance agencies across the country consist of 6 or fewer people.  One to four customer
service reps, one sales person and the owner.  The service people are too busy and typically not
motivated to make the calls, and the sales person is characteristically used to walk-ins.  So when the
owner such as yourself purchases internet leads to jump start production, it is met with much resistance
and limited success.  If the staff can not convert the leads, you the owner will eventually buy fewer leads
or stop buying altogether.  Most agencies do not have the economies of scale to make the most of the
leads and so often they get discouraged and the leads get viewed as an expense that should be limited
instead of expanded.

We offer a solution:  The Insurance Express Call Center,  where we employ US citizens and their only
function is to make repeated outgoing calls, and then email to our client only the leads that have been
validated and that have answered our additional questions.  So our clients staff can now
concentrate on the people that actually want a quote and that have given the necessary information
to make that happen.  With successful lead conversions comes increased SALES.
We perform this service exclusively per territory purchased.  We charge $10 per lead.  You most likely
are spending the same amount but without a call center backing you up.  So there is no increased cost to you.

For more information on how we may help your agency please fill in the request form.